Sample Course Programmes/Titles Available Management Programmes Corporate Strategic ManagementCustomer Care/Customer ServiceBusiness Etiquette and Work EthicsRelationship Management / Relationship MarketingCredit Management/Debt ManagementManagement Development Programme (MDP)Effective Management SkillsSupervisory Skills Programme for Supervisors Productivity: Development, management, Monitoring & EvaluationPerformance Management & AppraisalsJob Evaluation, Grading and Salary SurveysTeam Building (In-house Programme)Selling SkillsPre-retirement ProgrammeGuidance & CounselingHIV/AIDS Management in the Work Place Finance for non-finance managersLeadership SkillsStores Management and Stock ControlWorks procurement and managementChange management and re-engineeringRisk and disaster ManagementExecutive assistants programme/Advanced Executive assistants programmePublic Relations in public serviceInternational public Relations & Protocol Human Resource Consultancy Programmes Job EvaluationJob Analysis, Job Grading, organization structure and salary surveysRecruitment & Selection Employee Satisfaction SurveysWork Environment SurveysCustomer Satisfaction Surveys Service Delivery Charter Implementation SurveyTraining Needs Analysis and Competency Mapping Poverty Reduction Programmes Gender & DevelopmentExtension and participatory community development managementSmall and micro enterprises managementPrivatization and entrepreneurship Management of rural developmentLend policy initiativeInformation communication technologiesProgramme planning monitoring and evaluation Project analysis and managementEconomic development planning and managementMicro finance and credit management Environmental and Natural Resource Programmes Environmental impact assessmentEnvironmental AuditNatural resources management and sustainabilitySmall scale irrigation development programme Geographic information systemIntegrated water resources management developmentBiomass technologyGender analysis in energy projects Social Agro-forestry managementEnvironmental technologiesTourism management development Agricultural & Horticultural Programmes Export Floricultural productionExport vegetable productionExport sub-tropical fruit productionDeveloping agricultural exports Gender analysis and agricultural developmentFood securityNursery managementParks and gardens Agricultural waste managementAgricultural business planning and feasibilityMushroom production Agricultural & Horticultural Programmes Public Health ManagementMedical Secretaries programmeHealth systems Training & Auditing Health Information SystemsManagement & Administration for HIV/AIDSStrategic Planning for Health Executives Effective Health Management ProgrammeOccupational Health & Safety programmes Marketing Programmes Service Marketing in Public serviceMarketing of Social Security Services Strategic Marketing Management Social Marketing Labour Laws And Industrial Relations The New Kenya Labour LawsIndustrial relations in Kenya Collective Bargaining and Collective Bargaining agreements Dispute Resolution mechanism and conflict management